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Sync Dynamics 365 orders, inventory, and costs

Orders sync from Dynamics 365, each order is rate shopped and shipped, and tracking and carrier cost post back to the Dynamics 365 order.

Order
Pending
Order
Order #SO-10482
CustomerHarbor Goods
Items3
Ship Date
StatusConfirmed
FulfillmentUnfulfilled
Tracking #1Z 999 AA1 01
Carrier charges
Base$8.42
Fuel$1.21
Residential$0.00
Total$9.63

Dynamics 365 Integration Capabilities

Microsoft ERP and CRM platform with integrated supply chain and logistics modules.

Order sync
Import Dynamics 365 sales orders with items, addresses, and shipping method as they're released
Invoice reconciliation
Carrier invoices are audited line by line before the cost posts to Dynamics 365
Cost writeback
Actual carrier cost posts against the Dynamics 365 order, with surcharges and accessorials broken out
Status writeback
Tracking and delivery status post back to the Dynamics 365 order

How the Dynamics 365 integration works

  1. Connect Dynamics 365

    Authorize Dynamics 365 from your CommerceShip account using its own API credentials, or exchange EDI documents where that is how Dynamics 365 talks to partners. Access is scoped and revocable from either side.

  2. Map orders, items, and accounts

    Map Dynamics 365 sales orders, items, and ship-to details into fulfillment, and map base rate, surcharge, and accessorial to the Dynamics 365 accounts that carry freight cost.

  3. Test the mapping

    Post a month of past shipments and carrier invoices to a Dynamics 365 test company and check the accounts before live posting.

  4. Ship and reconcile

    Orders are rate shopped and shipped, and cost, tracking, and delivery status post back to the Dynamics 365 order. Carrier invoices are checked line by line before the charge posts to your books.

Dynamics 365 Integration FAQs

Still have questions?

Keep Dynamics 365 and fulfillment in sync

Orders sync to fulfillment. Carrier charges and tracking sync back to the order in Dynamics 365.