Define a process once and the workflow repeats it. Agents take the routine steps, a person takes the decisions, and the work survives a failure or restart. Templates cover RFQs, carrier switches, and supplier onboarding.
Start from a template or draw your own, then let the workflow repeat.
Rule Builder
Build the conditions that route each order
Express Shipping Rule
Auto-select optimal carrier
Step 1
Start from a template or draw the workflow on the canvas. Set the trigger, add the conditions, and place the steps that dispatch to an agent, wait, branch, or ask for an approval.
What the agent recommends
Rules worth adding, based on what your workflows already run
Optimize Zone-Based Routing
Analyzing...Switch to regional carriers for Zone 8 shipments
Batch Weekend Orders
Analyzing...Process Saturday orders on Monday for better rates
Adjust Carrier Mix
Analyzing...Increase usage of Carrier B for lightweight packages
Step 2
Test the workflow against your live data before it touches anything. CommerceShip drafts the changes worth testing and attaches the projected saving.
Automation Performance
Track and optimize rule efficiency
| Rule Name | Success Rate | Runs | Status |
|---|---|---|---|
| Express Shipping Rule | 0% | 0 | Good |
| Weekend Batch Rule | 0% | 0 | Good |
| International Route Rule | 0% | 0 | Good |
Step 3
Switch the workflow on, and off again any time. The trigger picks up the next time the event fires, and the workflow holds its place when a step waits on a person.
Run 8841 is holding its place until someone approves it. It resumes from that step, not from the beginning.
Step 4
The execution log shows what happened, the outcome, and the exceptions. Success rates by workflow tell you which ones to adjust.
We'll build it as a workflow, put the agents on the routine steps, and leave the decisions with your team. Or get access and start from a template yourself.
