Question 1

How does invoice auditing work?

Accepted Answer

Import carrier invoices and check them against your contracts automatically. Invoice Import: Import CSV, XML, or carrier-specific invoice formats, by upload, API, or EDI Audit Engine: Checks each charge against contracted rates and service guarantees Error Detection: Flags late deliveries, duplicate charges, weight/DIM errors, and rate discrepancies Refund Claims: Queue claims for late deliveries with supporting documentation for submission to carriers Learn more about Spend Management

Question 2

How do I allocate shipping costs to GL codes?

Accepted Answer

Map freight costs to your accounting structure manually or with rules. GL Coding: Map costs to general ledger codes for ERP integration Cost Centers: Allocate to departments, business units, or locations Customer Chargeback: Tie freight costs to specific customers or orders Allocation Rules: Automate allocation based on origin, destination, or order source Learn more about Spend Management

Question 3

How do I manage carrier rate cards?

Accepted Answer

Import rate cards, configure margins, and assign to sub-accounts. Rate Import: Upload carrier rate cards in the format the carrier publishes or as CSV, with validation Margin Configuration: Apply percentage or flat-rate markups by carrier, service, or customer tier Rate Scheduling: Set activation and expiration dates for rate sets Approval Workflow: Route rate changes to designated approvers before activation Learn more about Rate Management

Question 4

What can the Finance AI agent do?

Accepted Answer

The Finance agent works your invoices and spend, and returns a decision. Spend Analysis: Break down costs by carrier, service level, lane, and accessorial charge type Anomaly Detection: Identifies cost spikes and unusual patterns Budgets: Budget management with utilization tracking and reforecasting, plus cost centers and chargebacks with freight allocation rules Questions: Ask "What caused the cost spike last week?" or "Compare FedEx vs UPS costs" Period Comparison: Compare spend against the prior period and against benchmarks, by carrier, service, or lane Carrier Scorecards: Invoice accuracy feeds each carrier's scorecard alongside on-time delivery, damage rate, and claims resolution Graduated Autonomy: Six levels from manual to autonomous, set per agent and per domain. The agent acts inside the level you grant and escalates what falls outside it, with simulation, thresholds, and a kill switch Decision Trail: Every decision the agent makes is logged on a reviewable timeline with its reasoning Learn more about finance agents

Question 5

How does multi-provider invoice reconciliation work?

Accepted Answer

Reconcile invoices from every provider that touches a shipment against the shipment record itself. Providers: Carriers, vendors, customs brokers, and duty and tax providers, reconciled together Invoice audit: Match invoices to shipment records and identify billing discrepancies across parcel and freight modes Reconciliation Decision: The agent returns approve, review, dispute, or hold on each invoice, with a confidence score, its reasoning, and any pattern it has seen across your other invoices Duties and Tax Variance: Track estimated against invoiced duties and taxes per shipment. A variance record is created when the invoice arrives Combined Reporting: Filter by customer, carrier, service, or period, and schedule the report to email or cloud storage Learn more about Spend Management

Audit every invoice and keep AR, AP, and billing on one ledger

Finance on CommerceShip

How the agent audits an invoice

Get a decision on every invoice

The agent files claims or queues them for you

Post transportation spend to the right P&L line

Send us your invoices for a demo

Finance FAQs