The audit checks each carrier invoice line by line against your contract. The agent marks each invoice approve, review, dispute, or hold, and the claim goes out with the evidence attached.
Residential surcharge exceeds the contracted rate on 142 lines. Same pattern on three prior invoices. Refund claim filed for the 12 late deliveries.
The audit compares each charge with the contract rate and flags any charge over the rate, with its invoice line number.
The claim goes out with the contract rate, the billed rate, and the line reference for each charge. That evidence is what makes a dispute a dispute.
Set the agent's autonomy level and the agent files claims up to that level. Anything past the level waits for your approval, with the reasoning attached.
The timeline logs each invoice decision with the tool calls, the contract lines read, and the outcome.
Send us your carrier invoices for a demo and see what the audit finds. Or get access and try the audit yourself.