Audit every invoice line
The audit checks each carrier invoice line by line against your contract. The agent marks each invoice approve, review, dispute, or hold, and the claim goes out with the evidence attached.
Residential surcharge exceeds the contracted rate on 142 lines. Same pattern on three prior invoices. Refund claim filed for the 12 late deliveries.
How an invoice goes from import to claim
The audit compares each charge with the contract rate and flags any charge over the rate, with its invoice line number.