Question 1

How do I work across client accounts?

Accepted Answer

Consultant access gives you scoped views on each client account you are engaged with, so you move between engagements without a separate login. Run assessments, manage the whole portfolio without switching accounts, and track implementation progress client by client. Each account keeps its own data, and your view covers only what that client has granted.

Question 2

What data can I show clients?

Accepted Answer

You can present spend breakdowns by carrier, service level, zone, and lane. Analytics shows cost-per-package trends, surcharge analysis, and accessorial charges, broken down by time period, origin, destination, and shipment characteristics. Package any of it as an executive summary or a detailed analysis with recommendations, and export to PDF or PPTX for the meeting. The platform also writes its own consultant insights on each account, so findings are on the page before you start reading.

Question 3

How does benchmarking work?

Accepted Answer

Benchmarking compares a client's shipping performance against industry or internal baselines. Metrics include cost per package, on-time delivery rates, average transit times, and carrier mix. Period-over-period comparison then shows whether the changes you recommended moved the numbers.

Question 4

Can I model different scenarios?

Accepted Answer

Yes. The scenario modeling tool lets you adjust carrier rates, switch service levels, change fulfillment locations, and modify shipment volumes. Each scenario shows the projected impact on cost, transit time, and service quality. You can compare multiple scenarios side by side to support your recommendations.

Question 5

Do I need technical skills?

Accepted Answer

No. The dashboards and analysis tools are designed for consultants who work with data but are not developers. You can import client data through CSV uploads or API connections, and the platform generates the visualizations and reports. For deeper integrations, API access is available.

Analyze every client's operation and hand over the recommendations

Consulting on CommerceShip

How an engagement goes from assessment to recommendation

Open the client account and benchmark the operation

Model the scenarios before recommending one

Hand over the assessment with the recommendations

Send us a client's data for a demo

Consulting FAQs