Shipping confirmations, out-for-delivery notices, and exception alerts go out through Twilio, triggered by the carrier events themselves.
| Event | Order # | Channel |
|---|---|---|
| Label Created | #1052 | SMS |
| Out for Delivery | #1049 | SMS |
| Delayed | #1047 | SMS |
Programmable SMS, voice, and messaging APIs for shipping notifications.
Add your Twilio credentials from your CommerceShip account and choose the sender identity notifications go out under. Access is scoped to sending and can be revoked from either side.
Pick which carrier events send a message, such as shipped, out for delivery, delivered, or delayed, and the Twilio template each one uses.
Messages go out through Twilio as the carrier reports each event. The customer hears about a delay from you first.
Each carrier scan triggers the message: shipped, out for delivery, delivered, or delayed.
Channels that can receive the same alerts, approvals, and reports
