Route approvals and alerts to your team in Slack, and let agents post what they find to the same channel.
Team messaging platform for shipping alerts and supply chain coordination.
Authorize the Slack workspace and pick the channels or addresses that CommerceShip posts to. Access is scoped to sending and reading those messages and can be revoked from either side.
Decide which events post to Slack: delayed shipments, invoice disputes waiting on approval, scheduled reports. Route each to the channel and person who owns it.
Alerts post as carrier events happen, approvals are answered in the thread, and an agent posts what it finds, a billing discrepancy or a stuck shipment, with the record attached and a drafted reply to review.
Exceptions and approvals post to a Slack channel, and your team handles them from the message.
Channels that can receive the same alerts, approvals, and reports
