Question 1

When should I route to LSO?

Accepted Answer

On the short-zone lanes it covers, where a regional often delivers the parcel a day sooner or a dollar cheaper. Rate shopping settles it per shipment, and once the pattern is clear for a lane you can pin it with a rule.

Question 2

What happens to destinations LSO does not serve?

Accepted Answer

They rate and ship with your national carriers as normal. You do not maintain a coverage map manually: a destination outside the footprint simply returns no quote from LSO and the rule falls through to the next option.

Question 3

Can I use my own LSO account and rates?

Accepted Answer

Yes. Connect your account and load your negotiated pricing, and rating runs against your contract. That makes the comparison against your national carriers contract to contract.

Question 4

How do I know the split is paying?

Accepted Answer

Cost per order, transit time, and on-time rate report by carrier, so you can see whether LSO is beating your national option on the lanes you send it. If it stops winning, the rule is a setting, not a migration.

Question 5

Where does LSO deliver?

Accepted Answer

LSO, formerly Lone Star Overnight, is a regional carrier built around Texas and the surrounding southwest, offering next-day and ground coverage in that footprint. On lanes inside it, LSO frequently prices below a national carrier for the same transit time.

Question 6

What access does CommerceShip need to LSO?

Accepted Answer

The connection uses scoped credentials limited to the record types the integration works with, and you choose which fields are included. Credentials are encrypted at rest and stored separately from your operational data. Revoke the connection from either side at any time and the access ends with it.

Question 7

How is my data protected?

Accepted Answer

TLS in transit and AES-256 at rest, with tenant isolation enforced by row-level security in the database. Role-based permissions control who on your team can see cost data or change carrier settings, and automated actions are written to an audit log. CommerceShip is pursuing SOC 2 Type II certification. The security page carries the full detail.

Service	Transit Days	Rate
Ground	3	$11.20
Ground	3	$11.85
Ground Advantage	4	$11.57

Service	Transit Days	Rate
Ground	3	$11.20
Ground	3	$11.85
Ground Advantage	4	$11.57

Ship LSO on Texas and southwest lanes

LSO Integration Capabilities

How the LSO integration works

Connect your LSO account

Set services and rules

Test against past shipments

Rate, label, track, audit

LSO Integration FAQs

Add LSO to your carrier network

Other Regional Carriers