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Track supply chain work in Basecamp

Exceptions, carrier onboarding, and rate reviews become Basecamp tasks with the shipment or contract attached, and close out when the work is done.

Task
BasecampBasecamp
Delivery delay on 1Z 999 AA1 01Pending
Task
AssigneeJ. Chen
Due
ProjectCarrier exceptions
StatusPending
Exception
Exception #EX-2041
Shipment #1Z 999 AA1 01
TypeDelivery Delay
SeverityHigh
StatusOpen

Basecamp Integration Capabilities

Team collaboration platform for managing shipping projects and supply chain tasks.

Exceptions as tasks
Late shipments, backorders, and invoice disputes open a Basecamp task for the person responsible
Recurring work
Contract renewals, rate reviews, and vendor onboarding run as Basecamp tasks with due dates
Two-way status
Closing the Basecamp task resolves the exception, and resolving it closes the task
Context attached
The order, shipment, invoice, or contract is attached to the Basecamp task

How the Basecamp integration works

  1. Connect Basecamp

    Authorize the Basecamp workspace and choose the project or board supply chain work goes to. Access is scoped to creating and updating those items and can be revoked from either side.

  2. Decide what becomes a task

    Choose which exceptions open a Basecamp task, who it is assigned to by lane or carrier, and what closes it.

  3. Test against past exceptions

    Replay last month's exceptions to see which tasks would have opened and who would have gotten them, before the rules run live.

  4. Work the queue

    Late shipments, backorders, invoice disputes, and rate reviews open in Basecamp with the order, shipment, invoice, or contract attached. Closing the task resolves the exception, and resolving it closes the task.

Basecamp Integration FAQs

Still have questions?

Work exceptions as Basecamp tasks

Late shipments, backorders, and rate reviews open as Basecamp tasks with the record attached. Closing the task closes the exception.