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Fulfill Salesforce Commerce Cloud orders automatically

Import orders, rate shop and ship each one, and post tracking back to Salesforce Commerce Cloud.

Orders
Pending
Order #CarrierStatusFulfillment
#1052UPSConfirmedUnfulfilled
#1051USPSConfirmedUnfulfilled
#1050FedExConfirmedUnfulfilled

Salesforce Commerce Cloud Integration Capabilities

E-commerce platform with integrated order management and logistics.

Order import
Pull Salesforce Commerce Cloud orders in as they're placed, with items, addresses, and shipping method
Rate shopping
Rate shop every Salesforce Commerce Cloud order across your carriers and ship with the lowest cost that meets the delivery date
Address validation
Bad addresses are caught and corrected before the label prints
Tracking writeback
Tracking numbers and delivery status post back to Salesforce Commerce Cloud, and the order shows as fulfilled

How the Salesforce Commerce Cloud integration works

  1. Connect Salesforce Commerce Cloud

    Authorize Salesforce Commerce Cloud from your CommerceShip account using its own app permissions. Access covers orders and fulfillment and can be revoked from either side.

  2. Map orders and locations

    Choose which Salesforce Commerce Cloud orders import, map them to your fulfillment locations, and set the rules that pick carrier and service per shipment.

  3. Test against past orders

    Run the routing and carrier rules against last month's Salesforce Commerce Cloud orders and compare the result to what shipped, before anything goes live.

  4. Fulfill and write back

    Orders import as they are placed, each one is rate shopped, labels print, and tracking posts back to Salesforce Commerce Cloud. Delays and exceptions are flagged to your team.

Salesforce Commerce Cloud Integration FAQs

Still have questions?

Ship Salesforce Commerce Cloud orders from one platform

Orders come in as customers place them. Each one is rate shopped and shipped, and the tracking number goes back to Salesforce Commerce Cloud.